Effective Date: 01 August 2026

Welcome to MyKabira. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

• Orders are processed within 1–2 business days after successful payment verification.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During festive seasons or promotional sales, processing times may be slightly longer.

2. Shipping Coverage

MyKabira currently delivers refurbished laptops, desktops, and accessories across most locations in India.

Delivery availability may vary depending on the serviceability of your PIN code.

3. Delivery Timeline

Estimated delivery time:

• Metro Cities: 2–5 business days

• Tier-2 & Tier-3 Cities: 3–7 business days

• Remote Areas: 5–10 business days

These timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Free shipping may be offered on selected products or promotional campaigns.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking ID and courier details via email, SMS, or WhatsApp (where available).

You can use the tracking information to monitor the status of your shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the shipment, additional shipping charges may apply for re-dispatch.

7. Packaging

Every refurbished laptop and desktop is securely packed using protective materials to minimize the risk of damage during transit.

8. Delivery Inspection

Customers are advised to:

• Inspect the package at the time of delivery.

• Record a continuous unboxing video before opening the package.

• Report any physical damage, missing accessories, or incorrect product within 24 hours of delivery.

The unboxing video may be required to process claims for transit damage or missing items.

9. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

• Courier network issues

• Natural disasters

• Government restrictions

• Weather conditions

• Public holidays

• High order volumes

MyKabira shall not be held responsible for delays caused by factors beyond our reasonable control.

10. Failed Deliveries

If an order is returned to us because of:

• Incorrect shipping address

• Customer unavailable after repeated delivery attempts

• Refusal to accept delivery

We may contact you to arrange re-shipment. Additional shipping charges may apply.

11. Damaged or Incorrect Deliveries

If you receive:

• A damaged product

• A wrong product

• Missing accessories

Please contact our support team within 24 hours of delivery and provide:

• Order Number

• Continuous unboxing video

• Clear photographs of the product and packaging

Claims submitted after the specified period may not be accepted.

12. Contact Us

For any shipping or delivery-related questions, please contact us:

MyKabira

Email: support@mykabira.com

Phone: +91-XXXXXXXXXX

Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM